*Privacy Policy*
At Petuk Ride, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access our mobile application ("App") and services.
Information We Collect
Personal Information: When you create an account with Petuk Ride, we collect details such as your name, email address, phone number, and delivery address. This information is essential for processing your orders and ensuring successful delivery.
Order Details: We collect information related to your orders, including the items purchased, delivery addresses, and payment details, to facilitate smooth transactions and order fulfillment.
Location Data: With your permission, we may collect your device’s location data to provide services like real-time delivery tracking and other location-based features.
App Usage Data: We gather information on how you interact with the App, such as the pages you visit, features you use, and actions you take. This helps us enhance the user experience and improve our services.
How We Use Your Information
Order Processing and Delivery: We use your information to efficiently process and deliver your orders, including providing updates on order status and delivery progress.
Account Management: Your personal details are used to manage your account, ensuring secure authentication, delivering personalized recommendations, and enabling seamless communication with you.
Service Enhancement: User data is analyzed to improve the functionality, usability, and performance of our App, as well as to develop and introduce new features and services.
Customer Support: We use your information to address your inquiries, resolve technical issues, and provide timely assistance when needed.
*Data Security*
We implement industry-standard security practices to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, strict access controls, and routine security assessments to ensure your information remains secure.
*Third-Party Services*
At Petuk Ride, we partner with third-party service providers to support key operations, including payment processing, analytics, and customer support. These providers are bound by contractual agreements to protect your data and are strictly prohibited from using it for purposes beyond the agreed services.
*Your Choices*
You have the right to access, update, or delete your personal information stored in our systems. Additionally, you can opt out of specific communications or services; however, doing so may affect your access to certain features of the App.
*Updates to the Privacy Policy*
We may revise this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We recommend checking this Policy periodically to stay informed about any updates.
*Contact Us*
For any questions, concerns, or requests related to this Privacy Policy or our data practices, feel free to reach out to us at hello@petukride.com.
